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  5. How do I cancel a subscription?

How do I cancel a subscription?

Skip Week

We understand things come up, so we make it easy to skip weeks in your subscription. Once you’re signed in, click on the “Delivery Schedule” in the top navigation. Scroll down to the week you want to skip and click the Skip button.

The deadline to skip can be found on your dashboard under "Next Order". This will typically be a few days prior to the estimated delivery at 11:59PM Eastern Time. Check your dashboard for exact times.

 

Cancel Plan

If you decide you’d like to cancel your subscription, please log into your mybistroMD account, click the “Manage Plan” menu option in the top navigation bar, and then click Update Plan.

Here you can make requests to change your plan, or scroll down to find the cancel subscription link on the left side. You’ll have a chance to give us some feedback and then click Cancel Program to finalize the process.

If there’s any way we can help before you cancel, contact us. Either way, it’s easy to come back and reactivate your account whenever you’re ready.

Our cancelation deadline is the same as the deadline to skip and customize, which can be found on your dashboard under "Next Order". This is typically a few days prior to the estimated delivery at 11:59PM Eastern Time.

 

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